Thank you so much for your recent order with us! We are currently experiencing delays in production due to a snow and ice storm in Nashville. Our store and print shop are closed until it is safe for our team to return to work. We sincerely apologize for the inconvenience.
All of our designs are printed on-demand by hand to reduce waste. With an influx of orders from TikTok and this snowstorm, we are currently unsure how long this delay may last. However, please rest assured that we will get your order to you as soon as possible.
FEB 18. UPDATE: If you received a shipping notification, but your package is in "Pre-shipment," your package is fulfilled and awaiting pickup by USPS. Currently, USPS is NOT picking up or delivering packages in Nashville due to the ice and snow.
FEB 20. UPDATE: The area surrounding our Marathon Village location is not clear of ice and snow. Until it is safe for our team to make it to work, we remain closed. Weather is forecasted to get above freezing tomorrow, Feb 21. We are hoping to resume operations on Monday, February 22.
FEB 21. UPDATE: Our retail location will be closed today, but we will reopen tomorrow, Monday, Feb 22. Outstanding orders will be fulfilled in the order by which they were received. We anticipate USPS resuming operations tomorrow as well.
FEB 22. UPDATE: The print shop and retail location has re-opened during our normal operating hours listed on the home page. Outstanding orders will be fulfilled in the order by which they were received. We will begin fulfilling orders with products that we have in stock. Delays in receiving blanks from our suppliers are likely. We anticipate USPS resuming operations today as well.
FEB 23. UPDATE: Orders are currently being fulfilled in the order by which they were received. USPS has resumed order pickups from our location; however, USPS shipping delays are ongoing. Our supplier has delays on blanks for all fleece in sizes Extra Large, XX Large, and XXX Large.
FEB 27. UPDATE: Orders are continuing to be fulfilled. USPS has announced delays in their sorting facilities, in and around the Nashville area due to the snow storm. UPS is experiencing extended delays due to back up in their sorting facilities throughout the country, which has created extended delays in getting more blanks to us. Detailed delays below:
- ALL Extra Large, XX Large and XXX Large Hoodies: Supplier delay, awaiting restock
- ALL White Tees: UPS delay, ordered and awaiting delivery
- ALL Sweaters: UPS delay, ordered and awaiting delivery
- ALL Coal/Black Tees: UPS delay, ordered and awaiting delivery
MARCH 8. UPDATE: All outstanding orders have their blanks en route to Music City Creative. Fulfillment should be complete soon.
We will provide updates on this blog post as we have them.
If you have any questions or concerns, please don't hesitate to email us at firstname.lastname@example.org
We appreciate your patience, and we thank you again for your order,
- Music City Creative Team